NewDay Ltd

Financial Ombudsman decision DRN-4910624 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr D complains that NewDay Ltd hasn’t accepted his payments on his credit card accounts.Treatment in financial difficulty

NewDay eventually terminated the two agreements, and registered defaults with credit reference agencies in September and October 2021 respectively.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4910624.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.