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Specialist Motor Finance Limited
Financial Ombudsman decision DRN-4903199 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Aug 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
remove any negative information regarding the agreement from Ms E’s credit file, and mark it as settled;Credit file reporting
Ms E has complained that a car she acquired, using finance from Specialist Motor Finance Limited (‘SMF’), wasn’t of satisfactory quality at the point of supply.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4903199.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.