Firms › NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY ›
NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY
Financial Ombudsman decision DRN-4901320 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
M’s representative says that NatWest could have offered other arrangements to reduce the level of repayments. But the business had no turnover to meet even a reduced level of repayments, and in those circumstances I think it wasn’t unfair of the business to call in the lending.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4901320.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.