Equifinance Limited
Financial Ombudsman decision DRN-4877969 Upheld
Upheldoutcome, as published by the Ombudsman
£4,500redress stated in the decision
Tue Aug 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr A and Mr P complain that Equifinance Limited gave them a secured loan without properly assessing whether it was affordable.Irresponsible lending
Correct Mr A and Mr P’s credit files to in view of the revised payment schedule and arrears position.Credit file reporting
Rules cited
Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4877969.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.