Firms › Frasers Group Financial Services Limited ›
Frasers Group Financial Services Limited
Financial Ombudsman decision DRN-4869673 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Sep 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Credit file reporting
In the Ombudsman’s words
Miss T has complained Frasers Group Financial Services Limited, trading as Studio, is asking her to repay credit for an account she didn’t take out.APP scam refund refused
remove all data relating to this account from Miss T’s credit record.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4869673.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.