FUND OURSELVES LIMITED

Financial Ombudsman decision DRN-4846183 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Dec 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

Mr G says that he noticed Fund Ourselves was reporting the wrong address to the credit reference agencies (CRA’s).Credit file reporting

Mr G says that there was a delay in his complaint being looked into. And that he has received poor service from Fund Ourselves.Service failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4846183.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.