BankConductIndex

Firms › Mitsubishi HC Capital UK Plc ›

Mitsubishi HC Capital UK Plc

Financial Ombudsman decision DRN-4844440 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

No affordability assessment had been carried out, so the lending was irresponsible.Irresponsible lending
He said there had been actionable misrepresentations made by the Supplier at the time of sale which had induced him to enter into the contract.Product mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4844440.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.