Just Retirement Limited

Financial Ombudsman decision DRN-4830425 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jan 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

The estate still feels that Just lent money irresponsibly to Mrs B.Irresponsible lending

Miss B, through a representative, brings this complaint on behalf of the estate of her late mother Mrs B. Miss B complains that her late mother was mis-sold a lifetime mortgage with Just Retirement Limited (“Just”).Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4830425.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.