CA AUTO FINANCE UK LTD

Financial Ombudsman decision DRN-4811540 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss B complains that CA Auto Finance UK LTD (at the time trading as “FCA Automotive” Services UK Ltd) unfairly entered into a hire-purchase agreement with her. She’s said the high amount of existing debt she had made this agreement unaffordable and so she shouldn’t have been accepted for it.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4811540.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.