Lloyds Bank PLC

Financial Ombudsman decision DRN-4800195 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jun 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

I think the bank should have queried the loan application, because the loan would create a liability for Mr P, who it knew was likely to be leaving. Specifically, I think Lloyds should have checked with Mr P before agreeing the application.Irresponsible lending

The bank should also remove any associated adverse credit file information relevant to Mr P.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4800195.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.