Halifax Limited

Financial Ombudsman decision DRN-4785442 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£400redress stated in the decision

Wed Jun 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Payment delayed or failed

In the Ombudsman’s words

remove the related adverse credit information from Miss K’s credit fileCredit file reporting

the original payments to the airline went through as well, two days laterPayment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4785442.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.