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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-4782773 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

BPF being party to unfair credit relationships under the Credit Agreements and related Purchase Agreements for the purposes of s.140A CCAIrresponsible lending

Misrepresentations by the Supplier at the times of sale gave Mr C a claim against BPF under s.75 CCAProduct mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4782773.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.