Mitsubishi HC Capital UK Plc

Financial Ombudsman decision DRN-4770004 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr W did not recall any affordability assessment being carried out. The lack of assessment meant the lending was irresponsible.Irresponsible lending

The Supplier had misrepresented the nature of the timeshare to Mr W, so Novuna was jointly liable under s.75 CCA.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4770004.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.