HSBC UK Bank Plc
Financial Ombudsman decision DRN-4735260 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr V complains that HSBC UK Bank Plc unfairly registered a default on his credit fileCredit file reporting
Mr V was told incorrect information when he asked if a default had been registeredComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4735260.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.