Barclays Bank UK PLC

Financial Ombudsman decision DRN-4710269 Not upheld

Not upheldoutcome, as published by the Ombudsman

£25redress stated in the decision

Mon May 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr D complains that although Barclays Bank UK PLC trading as Barclaycard upheld his complaint about irresponsible lendingIrresponsible lending

it has said information about his account will remain on his credit file until the outstanding balance has been fully repaid.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4710269.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.