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Nationwide Building Society
Financial Ombudsman decision DRN-4707535 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Apr 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Nationwide Building Society (upon the loan being repaid) must remove any adverse information they’ve reported to credit reference agencies in relation to the £25,000 loan issued in November 2022.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4707535.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.