Barclays Bank UK PLC

Financial Ombudsman decision DRN-4691427 Not upheld

Not upheldoutcome, as published by the Ombudsman

£2,186redress stated in the decision

Tue Apr 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Bereavement and power of attorney

In the Ombudsman’s words

refused to pay a reasonable interest rate on the balance of Mr B’s bank account before probate was issuedInterest and rates

Ms B brings this complaint as a representative of the estate of Mr BBereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4691427.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.