Barclays Bank UK PLC

Financial Ombudsman decision DRN-4641134 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Apr 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

incorrectly merged her details on her credit card account with another personCredit file reporting

they’d checked and the Default which had been registered had been removed by the three credit reference agencies (CRAs) it’d been reported toComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4641134.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.