NewDay Ltd

Financial Ombudsman decision DRN-4586544 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss C has complained about a credit card NewDay Ltd (trading as “Aqua”) provided to her. She says the credit card was irresponsibly provided to her and then her limit increased even after she was only making minimum payments.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4586544.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.