Barclays Bank UK PLC

Financial Ombudsman decision DRN-4582099 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Thu Feb 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Barclays recorded incorrect adverse data on Mr and Mrs W’s credit files between September 2020 and May 2022.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4582099.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.