Paratus AMC Limited
Financial Ombudsman decision DRN-4558791 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100,000redress stated in the decision
Mon Feb 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Ms B complains that Paratus AMC Limited trading as Foundation Home Loans (“FHL”) is asking her to repay an interest only mortgage of £160,000, taken out in 2006, plus additional money for mortgage arrears.Treatment in financial difficulty
by reporting arrears on her credit file, FHL was damaging her chances of getting credit elsewhere.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4558791.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.