Lendable Ltd

Financial Ombudsman decision DRN-4555730 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Mon Feb 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

recording a default on his credit fileCredit file reporting

Lendable had failed to address his complaint about thatComplaint handling

Rules cited

Consumer Credit Act 1974, Equality Act 2010

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4555730.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.