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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-4544153 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Support for vulnerable customers

In the Ombudsman’s words

Miss A says she was coerced into taking out the agreements. She said she was the victim of various scams, and she was misled into entered into credit agreementsProduct mis-sold

Miss A is in a vulnerable situation and firms are supposed to support their customers.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4544153.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.