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Moorcroft Debt Recovery Limited

Financial Ombudsman decision DRN-4513456 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

a default was recorded on his loan account on 21 June 2023Credit file reporting
Mr A complains Moorcroft Debt Recovery Limited told him no further action would be taken to collect his debt – but a default was recorded.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4513456.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.