Barclays Bank UK PLC

Financial Ombudsman decision DRN-4509966 Upheld

Upheldoutcome, as published by the Ombudsman

£85redress stated in the decision

Tue Jan 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

Mr O says that, because of the delay in completing Transfer One, he received a lower rate of interest on those funds than he would otherwise have received.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4509966.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.