Evolution Money Limited

Financial Ombudsman decision DRN-4506716 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jan 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Ms S complains that Evolution Lending Limited irresponsibly lent her a second charge mortgage (secured loan).Irresponsible lending

Ms S says that she was vulnerable because of mental illness, and had recently come out of an abusive relationship and was now a single mother.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4506716.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.