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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-4501389 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Mar 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
Tesco said sorry for not sending Mr S a message about the reason for sending him a new cardComplaint handling
Data Protection OfficerData and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4501389.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.