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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-4490394 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

PR1 said Mr S was entitled to a refund of what he had paid toward the loan and in maintenance fees, plus interest.Irresponsible lending

Mr S thought BPF was liable to pay him compensation in relation to the sale of the FPOC Membership due to the operation of ss.75 and 140A CCA.Product mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4490394.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.