3J Finance Limited
Financial Ombudsman decision DRN-4452196 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Feb 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Remove any negative information relating to the loan from Miss G’s credit file and mark it as “settled” from the 10 April 2020.Credit file reporting
Miss G complains that 3J Finance Limited will not let her out of an arrangement to pay for an educational course for her child.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4452196.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.