HSBC UK Bank Plc
Financial Ombudsman decision DRN-4433334 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Thu Nov 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
leaving searches on her credit reportCredit file reporting
Miss E is unhappy that HSBC UK Bank Plc declined her credit card application unfairlyComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4433334.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.