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Toyota Financial Services (UK) Plc
Financial Ombudsman decision DRN-4414439 Upheld
Upheldoutcome, as published by the Ombudsman
£415redress stated in the decision
Wed Jan 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr C complains about a used car he acquired from Toyota Financial Services (UK) PLC trading as Redline Finance... Mr C has reported faults with the car and is unhappy that despite work being completed, an issue still remains with the car’s engine.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4414439.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.