National Westminster Bank Plc

Financial Ombudsman decision DRN-4384013 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr K has complained that National Westminster Bank Plc reported information to the National Hunter database when it declined a mortgage application he’d made to the bank.Credit file reporting

Mr K made a data subject access request to National Hunter in late 2021.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4384013.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.