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Creation Consumer Finance Limited
Financial Ombudsman decision DRN-4383573 Upheld
Upheldoutcome, as published by the Ombudsman
£2,022redress stated in the decision
Thu Nov 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
remove from his credit file any adverse data about the loanCredit file reporting
decline his claim for compensation, under section 75 of the Consumer Credit Act 1974, about a pair of fitted bookcasesProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4383573.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.