Firms › Ikano Bank AB (publ) ›
Ikano Bank AB (publ)
Financial Ombudsman decision DRN-4357990 Not upheld
Not upheldoutcome, as published by the Ombudsman
£70redress stated in the decision
Mon Jan 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
This alleged that the supplier had told Mrs L that the battery would pay for itself, because her electricity bills would reduce sufficiently to offset the monthly loan repayments. The CMC said this was a misrepresentationProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4357990.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.