Barclays Bank UK PLC

Financial Ombudsman decision DRN-4340691 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Mon Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

Another of their directors was questioned about their nationality and place of birthIdentity checks and access

They had undertaken a Subject Access Request (‘SAR’), but they were unhappy with the format and amount of information they had received.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4340691.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.