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Startline Motor Finance Limited

Financial Ombudsman decision DRN-4325114 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Remove any negative information about this agreement from Miss R’s credit file in relation to this complaint, if any.Credit file reporting

Miss R complains about how Startline Motor Finance Limited (“Startline”) handled her attempt to reject a car under a hire purchase agreement.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4325114.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.