PayPal UK Ltd

Financial Ombudsman decision DRN-4305582 Upheld

Upheldoutcome, as published by the Ombudsman

£17redress stated in the decision

Tue Sep 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr R believes PayPal (Europe) Sarl et Cie SA acted irresponsibly by agreeing a revolving credit account he’d applied for.Irresponsible lending

PayPal should correct their reporting on Mr R’s credit file to show a default in November 2019.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4305582.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.