Santander UK Plc
Financial Ombudsman decision DRN-4283218 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jan 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
remove the hard search they’ll have carried out on his credit fileCredit file reporting
he’d never have applied had they not said he had this high a chance of being acceptedProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4283218.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.