Lloyds Bank PLC

Financial Ombudsman decision DRN-4232893 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Mon Aug 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr and Mrs W complain that Lloyds Bank PLC (“Lloyds”) acted irresponsibly when it allowed them to increase their overdraft limit from £1,000 to £2,500.Irresponsible lending

They want Lloyds to remove the default applied to their credit files.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4232893.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.