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Admiral Financial Services Limited
Financial Ombudsman decision DRN-4221752 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
unfairly added adverse markers to his credit fileCredit file reporting
He says the complaint handler wasn’t able to help him and so he was passed to a complaints manager.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4221752.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.