BankConductIndex

Firms › Clydesdale Financial Services Limited ›

Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-4196024 Not upheld

Not upheldoutcome, as published by the Ombudsman
£109redress stated in the decision
Fri Jul 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr A has also expressed dissatisfaction about the checks which BPF carried out to ensure that the loan was affordable for him.Irresponsible lending
Mr and Mrs A have complained that the Company mis-sold them the timeshareProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4196024.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.