Novaloans Ltd.

Financial Ombudsman decision DRN-4166477 Not upheld

Not upheldoutcome, as published by the Ombudsman

£281redress stated in the decision

Fri Oct 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Miss D complained through a representative that Novaloans Ltd (“Novaloans”) provided her with a loan without conducting the correct affordability checks.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4166477.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.