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Creation Consumer Finance Limited
Financial Ombudsman decision DRN-4158520 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Wed Jun 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Complaint handling
In the Ombudsman’s words
allegations of an unfair relationship taking into account Section 140A (‘s.140A’) of the CCAProduct mis-sold
Creation rejected the claim saying that Mr E had brought his claim more than six years after the cause of action occurred under the Limitation Act (‘LA’).Complaint handling
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4158520.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.