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Allium Money Limited
Financial Ombudsman decision DRN-4135238 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Mon Aug 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Complaint handling
In the Ombudsman’s words
I’m satisfied the requirement for a debtor-creditor-supplier agreement is present so I find Mr I was able to make a section 75 claim.Product mis-sold
Overall, I’m not satisfied Allium fairly considered the section 75 claim.Complaint handling
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4135238.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.