Nationwide Building Society

Financial Ombudsman decision DRN-4108050 Upheld

Upheldoutcome, as published by the Ombudsman

£750redress stated in the decision

Tue Jul 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

their data had been linked to his credit fileCredit file reporting

Nationwide broke several data protection laws as sensitive information was exposed to the third partyData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4108050.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.