Naylors Finance Limited

Financial Ombudsman decision DRN-4107519 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Fri Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains NAYLORS FINANCE LIMITED (“Naylors”) provided him with a loan when he already had multiple defaults on his credit file.Irresponsible lending

In order to put things right, Mr B wants the default removed.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4107519.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.