Firms › Brent Shrine Credit Union Limited ›

Brent Shrine Credit Union Limited

Financial Ombudsman decision DRN-4104428 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr F complains Brent Shrine Credit Union Limited, trading as My Community Bank (“MCB”), did not treat him fairly after he applied for additional borrowing.Irresponsible lending

Loan 1 should be closed and reported to the credit reference agencies as settled in July 2021. Any adverse information from July 2021 onwards should be removed. A default must not be reported in respect of Loan 1.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4104428.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.