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Specialist Motor Finance Limited

Financial Ombudsman decision DRN-4100840 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss S acquired her car under a hire purchase agreement. This is a regulated consumer credit agreement and as a result our service is able to look into complaints about it.Irresponsible lending

ensure any adverse information that may have been reported to Miss S’s credit file is removed.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4100840.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.