Experian Limited
Financial Ombudsman decision DRN-4083302 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
Mr M’s explained the debt W was seeking to collect didn’t belong to him and that he had been contacted in error... Experian said it provides debt tracing services to businesses.Credit file reporting
Mr M complains that Experian Limited gave his details to a third party business and that he was contacted about someone else’s debt as a result.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4083302.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.