Black Horse Limited
Financial Ombudsman decision DRN-4082377 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Data and privacy
In the Ombudsman’s words
Mrs M complains Black Horse Limited (Black Horse) didn’t complete appropriate checks when lending to her.Irresponsible lending
Mrs M was also unhappy Black Horse refused to provide underwriting notes to her as part of a Data Subject Access Request (DSAR) she madeData and privacy
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4082377.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.